Buying diagnostic equipment shouldn’t mean spending days sourcing compatible hardware, finding suitable software and trying to make everything work together. Our complete diagnostic systems are prepared as practical, ready-to-use packages.
There is a huge choice of vehicle diagnostic equipment available online. However, buying an interface is often only the beginning. You may still need a suitable computer, diagnostic software, drivers, additional programs and the knowledge required to configure everything correctly.
Our complete diagnostic systems take a different approach. We bring the hardware, software and support together into one package designed to give customers a practical diagnostic solution.
A Complete Package Rather Than Just an Interface
Our complete diagnostic kits are designed for customers who want considerably more than a basic fault-code reader.
Depending on the system selected, a complete kit can include:
- A laptop, tablet or other suitable computer
- Multi-make vehicle diagnostic interface
- ECU reading and writing/remapping interface
- Computer and equipment chargers
- Delphi and Autocom diagnostic software
- WOW diagnostic software
- Radio decoding software
- ECU reading and writing software
- DPF, EGR and lambda-related ECU software tools
- ECU Safe
- WinOLS
- Training material and instructional videos
- Remote-support software
- 12 months of technical support
The exact contents vary between products, so customers should always check the individual product description for the specification of the system they are purchasing.
Selected and Tested Diagnostic Hardware
The diagnostic interface is one of the most important parts of any diagnostic system. Reliable communication between the vehicle and diagnostic software is essential, particularly when carrying out more advanced procedures.
Over approximately 15 years we have purchased and examined diagnostic interfaces from numerous suppliers, competitors and online marketplaces including eBay, AliExpress, Alibaba, Wish and Temu.
One thing that experience has demonstrated is that two interfaces which appear virtually identical externally can be very different internally.
Component quality, circuit-board construction, relays and other internal components can all affect reliability and vehicle communication. For that reason, we select and test the hardware supplied with our systems rather than choosing equipment simply because it is the cheapest available.
Software Already Brought Together
Finding diagnostic software online is one thing. Finding versions that are suitable for the hardware being used, installing the necessary components and configuring everything correctly can be another matter entirely.
Our complete systems bring together a selection of diagnostic and ECU-related software so customers have access to a much broader range of tools from one computer.
This can be particularly useful in an independent workshop where one day you may be diagnosing a Volkswagen and the next vehicle through the door could be a Ford, BMW, Vauxhall, Peugeot or another manufacturer.
Training Included
Having powerful software is of limited value if you don’t know how to use it.
Our complete systems therefore include instructional material covering common diagnostic tasks, together with approximately six hours of map-editing training videos for customers who want to begin learning more about ECU calibration and remapping.
The aim isn’t simply to supply a collection of programs. It is to give customers the information needed to start understanding what those programs can do.
Technical Support After Your Purchase
Our complete diagnostic systems include 12 months of technical support.
If you encounter an installation, configuration or software problem, our experienced support team can help. Where appropriate, remote assistance can also be provided so we can see what is happening on the computer rather than trying to diagnose every problem from a description over the telephone.
Suitable for Workshops and Enthusiasts
Complete diagnostic systems aren’t only for large professional garages.
They can also be useful for independent mechanics, mobile technicians, small workshops and knowledgeable enthusiasts who maintain several vehicles and want access to considerably more capability than a basic handheld code reader can provide.
One System With the Equipment, Software and Support Behind It
For us, a complete diagnostic system should be exactly that: a complete system.
Rather than supplying an interface and leaving the customer to source everything else, our approach combines selected diagnostic hardware, a suitable computer, a broad software package, training material and ongoing technical support.
It means customers can spend less time trying to assemble a diagnostic setup and more time using it to diagnose and work on vehicles.
